Driver App Training

Learn the new features in the Grab Driver App and get updated on the latest changes.

• Complete a Conversation-Free Ride
• Impact of GST to Grab and Driver’s Commission (Coming Soon)
• How to Use In-app Grab Navigation Map
• GrabTaxi Payment Screen Updates

Learn how Grab Driver App works and increase your earnings as you start your journey as a Grab driver-partner.

• Onboarding Training (Car, Taxi, Hitch)
• Driver-Partner Co-Pilot Training
• Driver Selfie Verification
• Understanding Auto Accept Function
• Change My Destination Mid Trip
• HeatMap

Learn how Grab Driver App works and increase your earnings as you start your journey as a Grab delivery-partner.

• Onboarding Training (GrabFood, GrabExpress)
• Partner Selfie Verification
• Cash on Delivery Job
• Mix & Match Delivery
• GF Shift Booking
• Proof of Pickup and Delivery

• Understanding Net Earnings
• Understanding Partner Statement (Coming Soon)
• Managing Your Cash and GrabPay Wallet
• Cancellation and Compensation
• Save More With GrabBenefits

Learn the tips on how to deliver a 5-star service. Gain a positive impression by being professional at all times.

• How to Deliver a 5-Star Service
• Driver-Partner Co-Pilot Training
• How to Manage Acceptance Rating and Cancellation Rating
• The GrabWay
• 3-minutes Waiting Time

• How to Deliver a 5-Star Service
• Delivery Etiquette (GrabFood, GrabExpress)
• Pack Like A Pro (GrabFood)
• Interacting With Customers (GrabFood)
• Interacting With Merchants (GrabFood)

• Data Privacy Training
• Grab Driver’s Handbook
• Help Passengers in Lost and Found Situation (Coming Soon)

• Reduced Mobility and Disabilities
• Visual and Mobility Impairement
• Depression and Anxiety
• Claustrophobia and Pregnancy
• Cognitive Disabilities

• Prioritize Safety Everyday
• Ensure Passenger’s Safety When Picking Up and Dropping Off
• Share Your Location to Your Loved Ones
• Harsh Braking and Sudden Acceleration
• GrabRentals Safety Programme

• Avoid Road Hazards
• Night Driving Dangers
• Wet Weather Driving
• Safe Riding (Bicycle and PAB, Motorcycle)
• Driving with Awareness

• Avoid Physical Harassment
• Avoid Verbal Harassment
• Avoid Visual Harassment
• Avoid Written Harassment

• Family and Domestic Violence Awareness (New) (Coming Soon)
• Do Not be a Target for Crime (Coming Soon)
• When Does Gambling Become a Problem (New)