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Service and Food Hygiene for Delivery Personnel

Service and Food Hygiene for Delivery Personnel

In this 1-Day course, the participants will be introduced to the concepts, code of conduct and practices in Food Delivery.

Training Provider

Ngee Ann Polytechnic

Course Start Date(s)

Ongoing (Refer to the sign up portal)

Available Subsidies
  • SkillsFuture-funded
  • SkillsFuture Credit
Course End Date(s)

Ongoing (Refer to the sign up portal)

Supported by PGSS?

Yes

Duration

1 Day (9am to 6pm)

Course Description

Learn the principles of service excellence, effective communication skills and food handling practices. Be equipped to handle the most common challenges faced by delivery partners.

Other Benefits

Earn XP points for your tier upgrade!

Training Mode

Face to Face

Other Information

Singaporeans aged 25 years old and above can use SkillsFuture Credit to offset the fees.

What You'll Learn

  • Gain an understanding of the following concepts:
    • What is Customer Service
    • Why Customer Service
    • Communicate effectively with merchants and customers
  • Food Delivery Practices
  • Personal Health Management
  • To conduct teach back and recap via case studies and role playing

Who Should Attend

All new and existing Grab delivery-partners are highly encouraged to attend.

Course Fees

Full Course Fees (incl. GST)

$468.70

Singapore Citizens (incl. GST)
  • 40 years old & above: $54.61
  • 39 years old & below: $140.61
  • Singapore PR: $140.61 (regardless of age)
NOTE:
  • Singaporeans aged 25 years old and above may use SkillsFuture Credit to offset the fees.  Click here to learn more.
  • GST rate has been revised to 9% with effect from 1 Jan 2024. 
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