From AI Awareness to Business Advantage: A Practical Roadmap

From AI Awareness to Business Advantage: A Practical Roadmap

This programme introduces business leaders and professionals to practical applications of Artificial Intelligence (AI) for enterprise transformation.

Training Provider

Singapore University of Technology and Design (SUTD)

Course Duration

2 days, 9AM – 5PM

SSG-funded?

Yes

Training Mode

Classroom

Supported by PGSS?

No

Course Intakes

Day 1: 18 November 2026
Day 2: 26 November 2026

Course Description

This programme introduces business leaders and professionals to practical applications of Artificial Intelligence (AI) for enterprise transformation. Participants will first develop a foundational understanding of AI concepts and their relevance to business strategy. The programme then explores real-world applications of AI, including case studies from Grab on how AI enhances services for merchants, passengers and driver-partners.

 

Through guided exercises and demonstrations of accessible AI tools, participants will learn how to identify opportunities to apply AI within their organisations. The programme concludes with participants developing a preliminary AI business case outlining a problem, proposed AI solution and expected business impact.

 

By the end of the programme, participants will be able to evaluate AI opportunities and initiate AI adoption within their organisations.

 

Day 1

AI Fundamentals for Business

  • What AI is and isn’t.
  • Why it matters for competitiveness and efficiency.
  • Cut through hype. Set realistic expectations.

 

Spotting AI Opportunities (Design AI)

  • Map your value chain.
  • Identify pain points AI can realistically solve.
  • Prioritise opportunities based on business value and ROI.

 

AI in Practice: Grab Use Cases

  • How Grab applies AI across merchants, passengers, and driver-partners.
  • Focus on business problems and outcomes, not tech details.
  • Overview of common, accessible AI tools.

 

Day 2

Hands-On AI Exploration

  • Try user-friendly AI tools in a sandbox.
  • Compare “before vs after” outcomes.
  • Understand costs, limits, and readiness.
  • Intro to IMDA CTO-as-a-Service (GenAI Navigator).

 

Build Your AI Business Case

  • Define a real business problem.
  • Propose an AI solution.
  • Articulate benefits, risks, resources, and next steps.
  • Leave with a first-cut AI business case.
  • Assessment & Presentation of your AI Business Case

 

Assessment

  • In-class assignment and project presentation
Minimum Entry Requirements
  • Be able to read and communicate in English
  • Possess basic digital literacy (e.g. using a computer, internet, common office software)
  • Be involved in business operations, management, or decision-making, or interested in applying Artificial Intelligence (AI) within their organisation
  • Bring a laptop with internet access for hands-on exercises during the course
Application deadline

27 October 2026

Venue

Singapore University of Technology and Design (SUTD)

8 Somapah Rd, Singapore 487372

What You'll Learn

By the end of the programme, participants will be able to:

 

  • Explain key Artificial Intelligence (AI) concepts and their relevance to business operations and strategy.

 

  • Identify opportunities within business processes where AI can improve efficiency or create value.

 

  • Examine real-world AI applications used by digital platforms such as Grab.

 

  • Apply common AI tools to analyse business scenarios and evaluate potential benefits.

 

  • Develop a preliminary AI business case outlining a problem, AI solution and expected outcomes.

 

Who Should Attend

Business leaders and professionals in :

  • Business development.
  • Customer service
  • Marketing
  • Strategy
  • Operations
  • Sales
  • Product
  • Project management

Course Fees

Full Course Fees (incl. GST)

S$2,725

Course Fees after subsidy

Singapore Citizen (Below 40) / Permanent Resident (PR): S$817.50

 

Funded under SkillsFuture Mid-Career Enhanced Subsidy (MCES):

Singapore Citizen (Above 40): S$317.50

 

Enhanced Training Support for SMEs:

For SME – Sponsored Employees: S$317.50

NOTE

All fees above include GST. GST applies to individuals and Singapore-registered companies