Cognitive Automation and Analytics

Course Information

Training Provider

Singapore Institute of Technology (SIT)

SSG-funded?

Yes

Supported by PGSS?

No

Course Description

In today’s office environment, the use of AI and machine learning is becoming increasingly prevalent in activities such as document handling, along with the adoption of robotic process automation (RPA) to streamline routine tasks.

 

For enhanced efficiency and a better workplace experience, it is important for white-collar office workers in Singapore to stay current with these emerging trends and embrace the influence of smart office technologies.

 

Learning about AI and RPA will empower individuals, like yourself, to harness automation for tasks that were once time-consuming and repetitive, freeing you to focus on more strategic and creative aspects of your roles. Acquiring proficiency in these areas not only enhances job performance but also makes you a valuable asset in your organisation.

 

From processing supplier invoices and fulfilling customer orders to predicting the likelihood of fraud, AI and RPA are revolutionising how work is accomplished.

 

By attending this course you will not only stay ahead in your career but will also contribute to shaping the future of work by leveraging these transformative technologies.

Special Offers (T&Cs apply)

N/A

Course Duration

2 days (9am – 6pm)

Training Mode

Classroom

Course Intakes

22 – 23 June 2026

Application deadline

1 June 2026

Venue

Singapore Institute of Singapore (SIT)
1 Punggol Coast Road
Singapore 828608

Learning Outcomes

What You'll Learn

Overview of automation
• Brief history
• Statistics and trends

 

Overview of tools
• Automation tools available with coding
• Brief history of RPA
• How RPA differs from programming

 

Introduction to AI
• What AI is and is not
• Categories of AI
• How AI can be used for office work

 

Automation projects in the office using Power Automate
• How to harness AI and RPA for office work
• How to select processes suited for automation

 

Creation of own automation with RPA (Practical)
• Learn the basics of RPA using Power Automate
• Create a simple process flow for automation

 

Creation of own automation with AI and RPA combined (Practical)
• Learn how to deploy AI using Power Automate
• Combine RPA with AI to create a smart automation script

Entry Requirements

Who Should Attend

• Business analysts
• Finance executives and managers
• HR executives and managers
• Operations executives and managers
• Procurement executives and managers
• Logistics/supply chain executives and managers
• Compliance executives and managers

 

Prerequisites
Two years of work experience, with some knowledge in using office tools such as Microsoft Excel.

Course Fees

Full Course Fees (incl. GST)

S$2,180.00

Course Fees after subsidy

Singapore Citizen (Below 40): S$654.00

 

Singapore Citizen (Above 40) – Funded under SkillsFuture Mid-Career Enhanced Subsidy (MCES): S$254.00

 

Singapore PR / LTVP+ Holder: S$654.00

NOTE

All fees above include GST. GST applies to individuals and Singapore-registered companies